|
Our Return Policy:
At
WeddingAccessories.net, we want you to be completely satisfied with your
purchase, so if any product does not meet your expectations, simply return it
and we will provide you with a refund or exchange, provided the following
conditions are met:
 |
The product has
not been used, except for items such as shoes and gloves that have
been examined for fit. An exchange or refund will not be given for
products that have been used or products that have been damaged as the
result of customer misuse or neglect. |
 |
The product is
returned in its original packaging and the product's packaging has not
been damaged (for example, product packaging such as shoe boxes, cake top
boxes, and plastic wrapping must be returned undamaged and should not be
used as the return shipping carton). |
 |
You request an
RMA number within 15 days of receiving your order and clearly mark the
number on the outside of the shipping carton. No RMA numbers
will be issued after this 15 day period. Return packages without a
clearly marked RMA number will not be accepted and will be returned at the
shippers expense. |
 |
The product is
returned within 15 days of receiving an RMA number. Absolutely
no return packages will be accepted after this time period. Please
return all products via UPS or insured Parcel Post. These
shipping methods allow for tracking and compensation of lost or damaged
packages. We will not assume responsibility for lost or damaged
packages if other shipping methods are used. |
 |
You enclose the
original sales receipt (photo copies accepted). |
 |
Please note our
exceptions for personalized products and undergarments. |
PLEASE NOTE:
 |
Returned items may
be
subject to a 15% restocking fee. |
 |
Shipping costs for
returns are not refundable. |
Damaged or Defective
Products:
To insure the highest possible quality, we fully inspect each product before it
ships. We also fully guarantee all of our products to be free from factory
and workmanship defects. If any product is found to be defective, or has
been damaged in shipping, we will arrange for return shipping and provide you
with a refund or exchange, provided the conditions listed in our return policy
are met.
Personalized
Products:
Products that have been engraved, embroidered, or otherwise
personalized are not eligible for return or refund, except where provided for
within our return policy for "Damaged or Defective Products."
Undergarments:
We can not accept returns or exchanges on any of our undergarments, except where provided for
within our return policy for "Damaged or Defective Products."
RMA Request:
In order to return, exchange, or
replace any item purchased from WeddingAccessories.net, you must request a
Return Merchandise Authorization (RMA) number. Please use the RMA Request
Form below. Once you have received your RMA number, you must clearly mark
the RMA number on the shipping box containing the product you wish to
return. Please be aware that no return will be accepted without a
clearly marked RMA number. Please be sure to read and follow our
return policy.
WeddingAccessories.net
Attn: Returns
9715 Kincaid Dr.
Suite 1270
Fishers, IN 46037
To Obtain an RMA Number, please contact
us by email or complete the following form:
If you have any questions about returning
products to WeddingAccessories.net, please contact us.
|